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Instructions

Open and Use a Shared Mailbox in Outlook

Using a Shared Mailbox

A shared mailbox allows a group of people to easily monitor and send emails using a common email address, such as info@ku.lt. When replying to a message sent to the shared mailbox, the recipient sees the email as coming from the shared address rather than from an individual user.

Outlook on the Web

Classic Outlook

New Outlook

Additional Features:

  • In the classic Outlook application, a shared mailbox can also be used as a team calendar, making it easier to plan activities.
  • A shared mailbox can serve as a “no-reply” email account when responses to outgoing messages are not required.

Important to Know:

  • A shared mailbox is not intended for direct sign-in.
  • The shared mailbox account itself should remain disabled, and access should be granted to other users through permissions.

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