New Outlook

Automatic Addition

When the administrator adds you as a shared mailbox member, close and restart Outlook. The shared mailbox should automatically appear in the folder pane.

Manual Addition

If the shared mailbox does not appear automatically, follow these steps:

1. Open Outlook.
2. In the navigation pane (Folder pane), right-click your account name.
3. Select Add shared folder or mailbox (Figure 1).

Figure 1. Adding a Shared Mailbox

4. In the window that appears, enter the shared mailbox address (e.g., info@ku.lt).
5. Click OK.

The shared mailbox will appear in the Shared with me section.

1. Open Outlook and select New Email.

2. If you do not see the From field in the message window, go to the Options tab and select Show From.

3. Click in the From field and select the shared email address. If it is not in the list:

   • Select Other Email Address.
   • Enter the shared email address and click OK.

4. Complete the email and click Send.

Note: The first time you use the shared email address, it will be automatically saved in the From field for future use.

1. Open the email you want to reply to.

2. The From field should display the shared email address. If it does not:

   • Click in the From field and select the shared mailbox from the list.

3. Complete the reply and click Send.

1. Open Outlook.
2. In the folder pane, select the shared mailbox or a specific folder within it (e.g., Inbox) (Figure 2).

Figure 2. Selecting the Shared Mailbox

3. Enter the search query in the search bar at the top.
4. Press Enter or click the search button.
5. The results will be displayed based on the selected folder.

When the administrator adds you as a shared mailbox member, the shared calendar will automatically appear in your calendar list.

1. In Outlook, select Calendar.
2. In the calendar list, choose the shared mailbox.
3. Create or edit events as you would in a regular calendar.

Note: All members can view, create, and modify entries in the shared calendar.

1. Open Outlook and go to the People section.
2. Under My Contacts, select the shared mailbox's contact folder.

If the shared mailbox or its elements do not appear automatically:

1. Check if the administrator's permissions have taken effect. This may take a few minutes.
2. Manually add the shared mailbox as described above.
3. If the issue persists, contact the administrator or IT support.